Return, Refund & Exchange Policy (60 Days)

Return, Refund & Exchange Policy (60 Days)

Last Updated: 2026-03-03

1) 60-Day Money-Back Guarantee

We offer a 60-day return/exchange window from the delivery date.

2) Eligibility

To be eligible for a return or exchange:

• The item must be returned within 60 days of delivery

• The product should be in good condition (reasonable wear/testing is ok)

• Include all items originally received (e.g., case, cloth, packaging if included)

3) Non-Returnable Items

• Gift cards (if offered)

• Final sale/clearance items (if labeled “final sale”)

4) How to Start a Return/Exchange

Email support@montclair-eyewear.com with:

• Order number

• Reason for return/exchange

• Photos if defective/damaged

We’ll provide return instructions.

5) Refunds

If approved, refunds are issued to the original payment method. Processing time depends on your bank/card issuer.

6) Exchanges

If you want an exchange (e.g., different color/variant), we’ll help you arrange it based on availability.

7) Defects & Warranty Support

Warranty coverage (if applicable) is described on each product page.
Contact support@montclair-eyewear.com with photos and your order number.

8) Return Shipping Costs

• If the return is due to defect, damage, or an incorrect item, we’ll cover return shipping or offer an appropriate solution.

• For other returns, return shipping is the customer’s responsibility, unless local law requires otherwise.